Terms of Service

Last updated: 21 April 2026 — Freedom Agency, a service of Freedom Club LLC.

1. Acceptance of terms

By purchasing or activating any Freedom Agency bot, you agree to these terms. If you are entering into this agreement on behalf of a company, you confirm you have authority to bind that company.

2. The service

Freedom Agency provides autonomous AI bots that take actions inside connected third-party tools (Meta Ads, Google Ads, Klaviyo, Shopify, Triple Whale, Hyros, and others) on your behalf, within the guardrails you approve during onboarding.

3. Autonomous bot disclaimer

You authorise bots to take actions within guardrails you set. You remain responsible for approving guardrails, monitoring output, and bearing the commercial consequences of those actions. Every decision is logged, reversible inside the portal where the connected platform supports reversal, and may be paused at any time via the kill switch.

4. Subscription and billing

• Subscriptions are monthly and renew automatically until cancelled.
• Cancellation can be initiated at any time from the client portal; access continues until the end of the paid period.
• Failed payments trigger a 3-day grace period. After that, the affected bot is cancelled.

5. Refund policy

You may request a refund within 7 days of purchase if the bot has not yet been activated to live mode. Once a bot has executed its first live decision, the subscription is non-refundable for the current period.

6. Data use and retention

We process the data we receive from connected platforms (ad insights, customer events, store data) solely to operate the bots you have activated. Decision logs are retained for 90 days after subscription cancellation, then permanently deleted. We do not sell or share your data with third parties outside the platforms required for service delivery.

7. OAuth credentials

OAuth tokens and API keys are encrypted at rest using AES-256-GCM. You may revoke access at any time from the connections panel or directly inside the connected platform; revocation pauses the dependent bot within minutes.

8. Liability

Freedom Agency is provided on an "as is" basis. To the fullest extent permitted by law, our aggregate liability for any claim is limited to the fees you paid in the 3 months preceding the claim. We are not liable for ad spend, lost revenue, account suspensions, or third-party platform actions resulting from bot decisions taken within your approved guardrails.

9. Changes

We may update these terms from time to time. Material changes will be notified by email at least 14 days before they take effect.

10. Contact

Questions: [email protected]